Regional Solutions System Engineer

  • Analyze, design, code and implement, test (unit, integration, sub-system and acceptance), deploy, support software solutions, observing waterfall or agile methodologies, meeting schedules and deadlines as required.
  • Perform software maintenance (post release defects) as required.
  • Produce the necessary documentation (requirements, design, test plans, user guide etc) for each phase of the development as required.
  • Perform development support tasks (source code management, release builds, building test modules etc) as required.
  • Answer/reply/track queries from vendors and national centres (email, phone, face to face meetings) regarding Konica Minolta API.
  • Perform escalation of queries when required, and to continuously monitor and assist in the progress of the query till a satisfactory reply has been retrieved for vendor or national centre.
  • To be the regional expert on Konica Minolta API, whereby assisting the regional consultants on the feasibility and design of solutions involving Konica Minolta API.
  • Any other duties as deemed fit by management.
  • Degree/Diploma in Computing Science/Information Systems or related areas
  • Min 4 years of experience in software development (for senior), 0-4 years (for junior)
  • Strong Java/C++/C# skills
  • Working knowledge of XML/SOAP Web services (Axis/JaxWS)
  • Working knowledge in web application development (ASP/JSP/Javascript/HTML5/CSS3)
  • Working knowledge of scripting languages (eg Perl)
  • In depth understanding of MFP, business work flows, document management systems is preferred
  • Relevant working experience in Office Automation Solutions or IT software solutions in the document or content management is preferred
  • Good interpersonal and customer handling skills
  • Strong analytical and problem solving ability
  • Responsible attitude and a willing-to-help-others mind set
  • Willing to travel as required

Regional Solutions Consultant

  • Working closely with the regional sales to interact with prospective customers to establish & understand customers’ business requirements, needs understanding & analysing to provide high quality solutions design for customers’ business.
  • Support and develop sales opportunities with regional companies
  • Support Managed Print Services solutions design
  • Provide high level of quality pre-sales technical consultation & develop cost effective, resilient, innovative & reliable solutions to win proposals, bids/tenders
  • Provide solutions training to regional companies
  • Represent company as the solutions subject-matter expert
  • Assist and source 3rd party solutions to enhance business
  • Articulate technical issues to 3rd party vendors and provide level 1 & 2 support to customers and regional companies
  • Ability to articulate solution to prospective customers & maintain solid, technical understanding of products in conjunction with business benefits
  • Assist regional companies to conduct high level & in-depth presentations on proposed solutions tailored to customers
  • Configure applications for proof of concept
  • Ensure quality documentation and updates pertaining to company solutions
  • Provide support for marketing activities includes preparation, setup, seminars, workshops, road shows, product shows etc
  • Degree/Diploma in Computer Science / Info System/ Info Technology or related IT discipline
  • Minimum 3 years working experiences within the Electronic Document Management/ Workflow & Business Process / Print Management and Content Management
  • Network Infrastructure knowledge & System Integration pre-sales skills would be an added advantage
  • Preferable with Microsoft Certification (MCSE, MCP etc.)
  • Proficiency in architecture & design experience with complex IT solutions that encompass applications, data and technologies across multiple platforms
  • Excellent interpersonal, good customer handling and presentation skills.
  • Strong analytical skills with ability to analyse complex requirements with impact to both business & technical aspect
  • Willing to Travel
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(66) 2 029 7000
จันทร์ - ศุกร์ ( 8:00 - 17:00 น. )

(66) 2 029 7000 ต่อ 3211
จันทร์ - ศุกร์ ( 8:00 - 17:00 น. )

ติดต่อฝ่ายบริการ - ลูกค้าสัมพันธ์
(66) 2 029 7000
จันทร์ - ศุกร์ ( 8:00 - 17:00 น. )

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